Shipping policy
Shipping Policy
Processing Times All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Domestic (United States)
- Standard Shipping (5–7 business days): $5.99
- Expedited Shipping (2–3 business days): $14.99
- Free standard shipping on orders over $50
Canada
- Standard Shipping (7–14 business days): $12.99
- Free standard shipping on orders over $100
International (All Other Countries)
- Standard Shipping (10–21 business days): starting at $19.99, calculated at checkout
- Free standard shipping on orders over $150
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
International Orders & Customs International shipments may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing an order.
Lost or Damaged Packages If your package arrives damaged, please photograph the damage and contact us at slinke@mycannabod.com within 7 days of delivery. We'll work with you to resolve the issue promptly.
If your tracking shows delivered but you haven't received your package, please first check with neighbors and your local post office. If the package is still missing, contact us within 14 days of the expected delivery date and we'll open an investigation with the carrier.
For packages confirmed lost in transit, we will offer a replacement or full refund at your discretion.
Contact Us For any shipping questions, reach out at slinke@mycannabod.com